Microsoft 365 Multi-Factor Authentication (MFA)

MFA (Multi-Factor Authentication) is a technique used to prevent attackers from impersonating you. Without MFA, someone could access your account with only a username and password. This is a problem because passwords can be stolen or guessed; MFA adds a second form of identity to your account that is difficult or impossible to steal. There are three types of information that can be used to authenticate you:

1. Something you know: your password
2. Something you have: your (smart)phone
3. Something you are: your fingerprint

With MFA, you will have two of these configured.

We are currently using Microsoft 365 Two-Factor Authentication (2FA), which combines a password and a phone. Below are the steps to enable 2FA for your account:

1. Navigate to https://aka.ms/mfasetup
2. Log in with your Borough email address.
3. Choose either "Phone call" or "Authenticator App" to set up the respective option. "Phone Call" will call you and ask you to press the pound key, while "Authenticator App" will require you to install an application and enter a two-digit code each time you sign in. 
4. Follow the prompts on screen to configure your device.
5. After you finish setting it up, you will be prompted for MFA whenever you log into your Borough account.

If you have trouble setting up MFA, please contact the Service desk for further help troubleshooting the issue.

Please contact the Service Desk or Security team if you have any questions about MFA.