How to Submit a Ticket

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Instructions:

Submit a Ticket (Fastest Response)

Submitting a ticket is the quickest and most reliable way to receive IT support.

Online Submission:

  1. Go to "Services" in the ribbon bar

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  1. Select the appropriate category for your request

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  1. From the list, choose the service that best fits your needs

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  1. Click "Request Service"

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  1. Fill out all required fields and click "Submit"

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Once submitted, your ticket will be created successfully.

To view your ticket:


Click on "Ticket Requests" in the white ribbon at the top of the page.

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Tickets ensure:

  • Your request is routed to the correct technician
  • Nothing gets lost if staff are out of office
  • All progress and communication are tracked in one place

Please submit tickets instead of contacting IT staff directly to help ensure faster response times and proper prioritization.