Service Catalog

Categories (17)

Services available to unauthenticated users

Services relating to account permission changes and access to specific applications

Services relating to account password resets, issues logging in, & MFA support.

Support for Enterprise applications, Microsoft, Tyler Technologies, Library applications, and others.

Services relating to our Borough website having issues, needing updates, or new pages added

Services relating to building access, badges, and external cameras

Services relating to email or calendar support. Email delegation, shared calendars, etc.

Services relating to the physical movement of equipment, computers, monitors, workstations, and new network port installations

Services relating to the purchase of hardware, computers, monitors, peripherals, battery backups, etc.

Services relating to the support of physical hardware issues, computers, monitors, peripherals, battery backups, etc.

Request assistance from HR, including leave donations, FMLA, Position Classification, and Safety and Benefits support.

Services relating to support of in person or online meetings, at the DSJ and other locations

Services relating to maps, hub sites, ArcGIS, etc.

Services relating to the support of network problems, internet issues, wifi or hardwired issues, blocked websites, etc.

Records Management and Content Manager

Services relating to retrieving reports for applications, NWERP, Time & Attendance, etc.

Services relating to the purchase of new and existing software and the approval of new software, iOS applications, RFP help, etc., for Borough use.