Service Catalog

Categories (16)

Account Access & Changes

Services relating to account permission changes and access to specific applications

Account Login Support

Services relating to account password resets, issues logging in, & MFA support.

Application Support

Support for Enterprise applications, Microsoft, Tyler Technologies, Library applications, and others.

Borough Website Support

Services relating to our Borough website having issues, needing updates, or new pages added

Building Security & Badge Access

Services relating to building access, badges, and external cameras

Email and Calendar

Services relating to email or calendar support. Email delegation, shared calendars, etc.

Equipment Moves

Services relating to the physical movement of equipment, computers, monitors, workstations, and new network port installations

Hardware Purchases & Requests

Services relating to the purchase of hardware, computers, monitors, peripherals, battery backups, etc.

Hardware Support

Services relating to the support of physical hardware issues, computers, monitors, peripherals, battery backups, etc.

Meeting Support

Services relating to support of in person or online meetings, at the DSJ and other locations

Network & Internet Support

Services relating to the support of network problems, internet issues, wifi or hardwired issues, blocked websites, etc.

Reporting

Services relating to retrieving reports for applications, NWERP, Time & Attendance, etc.

Software Purchases & Approvals

Services relating to the purchase of new and existing software and the approval of new software, iOS applications, RFP help, etc., for Borough use.

Public Citizens

Services Available to Public Citizens

Mapping / Imagery

Services relating to maps, hub sites, ArcGIS, etc.

Records Management/Content Manager

Records Management and Content Manager

Services (1)

General IT Ticket Request

Use this service request if you are unable to find the appropriate service category.