My Recently Visited Services

Help with the Security Cameras or Requesting Footage

Help with our phone system: faxing, deskphone issues, etc.

Requesting the creation of a brand-new job description and classification.

Help with peripheral issues (monitors, keyboards, mice, etc.)

For requesting acting pay for an employee who is covering a higher-level position for ten (10) or more consecutive days.

Network issues like shared drives unavailable, no WiFi, no internet across multiple devices, etc.

Help with broken sites, apps, and services

Request help with a Physical Hardware Computer Issue

Help physically moving IT equipment

Help with Cartegraph for requestors and back-end users

Requesting access to the VPN and general questions about the VPN

For DES Only: To request for a job code to be added to an employee so they can act in a higher-level position during an emergency.

Physical damage to or support with a mobile device

Requesting a leave donation while on an approved FML event or when in Leave Without Pay status while on Bereavement Leave.

Have a question about coverage, EOBs, billing, etc?

Help updating sites and pages

Used to order boxes from the offsite records storage (Vital Records Control)

This service is for requesting access to the paid Microsoft 365 Copilot application.

Support for printers and printing problems.

Request assistance with Online Dashboards, Mapping, and Other Online Products.

Help moving pages from the old website to the new website.

Get assistance with blocked websites

Help with the Bluebeam application

Requesting a change of the employee's supervisor due to work location changes and/or organizational restructuring.

Access to network drives like the S or J drives.