My Recently Visited Services

Help with peripheral issues (monitors, keyboards, mice, etc.)

The Application I need help with isn't listed

Request Help with Badge and Door Access

Help with a Blocked or Unreceived Email

Assistance with licensing or access to a specific application, such as Cartegraph, Adobe, ESRI, AutoCAD, etc.

Use this service request if you are unable to find the appropriate service category.

Help with the Tyler Technologies Application Suite

Requesting access to a shared mailbox or calendar.

Help with Microsoft Applications

Requesting the creation of a brand-new job description and classification.

Access to network drives like the S or J drives.

Request help with a Physical Hardware Computer Issue

Requests for specific reports related to Tax and Assessments, EP&L, NWERP, etc.

Request assistance with Online Dashboards, Mapping, and Other Online Products.

Request Hearing or Public Notice Maps

If you've forgotten your NeoGov password, or need to update permissions, please reach out for assistance.

Have a question about coverage, EOBs, billing, etc?

Requesting a change of the employee's supervisor due to work location changes and/or organizational restructuring.

Help with WasteWorks

Help with logging into your computer.

Help with logging into applications

This service is for requesting access to the paid Microsoft 365 Copilot application.

Network issues like shared drives unavailable, no WiFi, no internet across multiple devices, etc.