My Recently Visited Services

Employees who are unable to perform one or more essential functions of their position due to a disability and/or other health-related condition (work-related or non-work-related) may request a reasonable accommodation packet from Human Resources. Additionally, employees who are unable to return to work upon exhaustion of family medical leave entitlements may request a reasonable accommodation packet.


Use this service request if your Records Coordinator is unable to assist you and if you need additional assistance.


To request authorization for an on-call responder or thousand-hour employee to exceed the 29.9-hour weekly limit.


Use this service to request a change of address, name or marital status.


Requests of all iOS applications, free or paid, to be pushed out to Borough-owned devices


Requesting access to the VPN and general questions about the VPN


Network issues like shared drives unavailable, no WiFi, no internet across multiple devices, etc.


Requesting the creation of a brand-new job description and classification.


Help uploading a video.


If you've forgotten your NeoGov password, or need to update permissions, please reach out for assistance.


Help with Finnly Sport for the Pools or Ice Arenas


Requesting an employee badge replacement.


Have a question about coverage, EOBs, billing, etc?


Help with Library-Specific Applications (Cassie, Workflows, SmartShield)


Help with the Tyler Technologies Application Suite


Assistance with licensing or access to a specific application, such as Cartegraph, Adobe, ESRI, AutoCAD, etc.


Help with a Blocked or Unreceived Email


Request Help with Badge and Door Access


Access to network drives like the S or J drives.


Help with our phone system: faxing, deskphone issues, etc.


New Employee Onboarding Request or Employee Access Changes


Request help with a Physical Hardware Computer Issue


Help with Microsoft Applications


Requesting a leave donation while on an approved FML event or when in Leave Without Pay status while on Bereavement Leave.