Overview:
Description of service:
When preparing to submit a request concerning data, it’s important to clearly define the nature of your request as it helps in expediting the process and ensures accuracy. The request can fall into one of three primary categories:
1. **Request New Data**
- Purpose: This type of request is made when there's a need for data that is currently not available in the dataset or database.
- Details Required: Clearly specify the type of data needed, the source(s) if known, the format in which you'd like to receive the data, and the intended use. Include information on the desired time frame and geographic scope if applicable.
2. **Update Data (Geometry / Simple Edits)**
- Purpose: Such requests are aimed at either correcting inaccuracies in the existing data or updating it to reflect recent changes. This could include adjustments to geometric representations (e.g., locations, shapes) or simple edits to the data attributes.
- Details Required: Identify the specific dataset or records that need updating. Provide detailed information on the required changes, such as new values or corrections to existing data. Include any reference materials or sources that substantiate the requested updates.
3. **New Fields (Modify Scheme)**
- Purpose: When there's a need to capture additional information within an existing dataset that goes beyond the current schema, a request to add new fields (modify the schema) is necessary.
- Details Required: Define the new fields to be added, including their names, data types (e.g., integer, text, date), and a brief description of each. Explain how these additions enrich the dataset and their intended use. Provide examples if possible to illustrate the expected data for these fields.
For all requests, it’s beneficial to articulate the urgency or desired timeline for completion and any potential impacts the request may have on existing processes or analysis. Efficient communication on these aspects ensures that your data management request can be promptly and accurately addressed.
Before submitting this request:
Before submitting the request, it's recommended to review the information available on the Borough Open Data site. This preliminary step can help in identifying if the data or updates you're seeking already exist, potentially saving time and resources. If the required data or updates are not available on the Borough Open Data site (https://data.matsugov.us/), then proceeding with the outlined submission process for the specific request category will be the next step. Remember to clearly define the nature of your request to expedite the process and ensure accuracy, as originally detailed.
How we process this request:
Once we receive your request, we will assign it to a technician who will contact you during normal business hours.
How to request this service:
Click on the Request Service button and fill out the provided form. Your choices in the form will inform us of what issues you are experiencing and how we can best assist.
If you are unable to fill out the form you can give our Service Desk a call @ (907)861-8553.
Additional Information:
Please search our Knowledge Base for more information regarding this topic.