1Password

Overview

Request assistance with 1Password. We can help with password management issues, securely sharing passwords, vault-permission issues, and browser-extension errors.

Before submitting this request

• Confirm you are using your Borough email address and the latest desktop/mobile app or browser extension.

• Gather the following information:

  • Error message (if applicable)

  • Vault name (if permission related)

  • Browser name (e.g. Google Chrome or Microsoft Edge)

Note: Supervisor approval is required for new vault creation or role changes.