Overview
Support for signing into Borough applications or websites. We can help with login related problems such as forgotten passwords, locked or disabled accounts, and MFA issues.
Before submitting this request
-
Confirm you are using the correct username (usually your Borough email address).
-
Ensure that Caps Lock isn't turned on when typing your password.
-
Try resetting your password using a "Forgot password" link, if available.
-
Note any error messages or codes and capture a screenshot if possible.
-
Gather the following information:
-
Application name and URL (if applicable)
-
Device type (e.g. Computer, iPad, or iPhone)
-
Date and time of the last failed sign-in attempt