Popular Services

The Application I need help with isn't listed

Assistance with licensing or access to a specific application, such as Cartegraph, Adobe, ESRI, AutoCAD, etc.

Help with our phone system: faxing, deskphone issues, etc.

Request Help with Badge and Door Access

Use this service request only if you are unable to find the appropriate service in our catalog.

Help with the Tyler Technologies Application Suite

Requesting new PC software or a license for existing software

Help uploading or managing documents

Help with a Blocked or Unreceived Email

Requesting access to a shared mailbox or calendar.

This service is for requesting access to the paid Microsoft 365 Copilot application.

New Employee Onboarding Request or Employee Access Changes

Help with new web sites, pages, etc.

Use this service request if your Records Coordinator is unable to assist you and if you need additional assistance.

Request New Data, Update Data (geometry / simple edits), or New Fields (Modify Scheme).

Request assistance with Online Dashboards, Mapping, and Other Online Products.

Requesting access to the VPN and general questions about the VPN

Requesting the creation of a brand-new job description and classification.

Physical damage to or support with a mobile device

Help with broken sites, apps, and services

This form is used to request education assistance and training reimbursement. Employees must complete and submit this form to obtain Borough Manager approval before enrolling in any training or course.

Help with logging into your computer.

Help with peripheral issues (monitors, keyboards, mice, etc.)

Requesting a leave donation while on an approved FML event or when in Leave Without Pay status while on Bereavement Leave.

Request the Printing of Existing Maps or the Creation of New Maps.