Popular Services
Request Account Permission Changes for all Existing, New, Promoted, or Transferring Employees. This would include requests for access to Applications, VPN, Network Drives, and Shared Mailboxes and Calendars.
Use this service request if you are unable to find the appropriate service category.
Request assistance with IT-Supported Applications, such as Govern, Logos, Cartegraph, and Other Software.
This service is for a request to purchase new software or additional licenses for existing software and approval for use in our environment.
Report issues or request assistance with the External Borough Website.
Request assistance with Password Reset, Locked or Disabled Accounts, and MFA Assistance.
Request assistance with Badging Access, Door Scheduling, and Security Camera support.
Request assistance for Email support, blocked Email, Phishing, Distribution Lists, Calendars, Resources, and Shared Mailboxes.
Request assistance with Blocked Websites, Internet, Wireless, and Cabling.
Request Access for any Borough Employee who does not have access to Content Manager and needs access.
Request the Printing of Existing Maps or the Creation of New Maps.
Request New Data, Update Data (geometry / simple edits), or New Fields (Modify Scheme).
Request assistance with Computers, Printers, Scanners, iPads, Credit Card Terminals, and Peripherals.
To Add or Remove an organization/group on a Content Manager users Profile.
Request assistance with the Phone System, Desk Phone, Mobile Phone, and Faxing.
Request support with ArcPro or AutoCAD desktop applications.
To request a change to the Classification of a record in Content Manager
Request assistance with your IT Equipment Moves or Assessment of New Workspaces.