Popular Services

Use this service request only if you are unable to find the appropriate service in our catalog.

The Application I need help with isn't listed

Requesting new PC software or a license for existing software

Assistance with licensing or access to a specific application, such as Cartegraph, Adobe, ESRI, AutoCAD, etc.

Help updating sites and pages

Help with Microsoft Applications

Requesting a referral to our Occupational Health Provider. This could be for an annual respiratory fitness test, immunizations, etc.

Requesting access to a shared mailbox or calendar.

Help with a Blocked or Unreceived Email

Requesting purchase of a mobile device (iPhone, iPad, Cradlepoint, etc.)

Requesting the creation of a brand-new job description and classification.

Requesting a leave donation while on an approved FML event or when in Leave Without Pay status while on Bereavement Leave.

Help with Content Manager

Help with the Tyler Technologies Application Suite

Help with Cartegraph for requestors and back-end users

Requesting purchasing of a peripheral (monitor, webcam, etc.)

Help with the ArcGIS Application Suite

Request Help with Badge and Door Access

Request New Data, Update Data (geometry / simple edits), or New Fields (Modify Scheme).

Request the Printing of Existing Maps or the Creation of New Maps.

Request IT to perform an accessibility check on a requested website.

Access to network drives like the S or J drives.

Network issues like shared drives unavailable, no WiFi, no internet across multiple devices, etc.

Requesting access to the VPN and general questions about the VPN