Popular Services

Use this service request if you are unable to find the appropriate service category.

Assistance with licensing or access to a specific application, such as Cartegraph, Adobe, ESRI, AutoCAD, etc.

Help with the Tyler Technologies Application Suite

Request Help with Badge and Door Access

Help with logging into applications

Requesting new PC software or a license for existing software

Help with our phone system: faxing, deskphone issues, etc.

Requesting access to a shared mailbox or calendar.

Request Access for any Borough Employee who does not have access to Content Manager and needs access.

Help with TeamDynamix

Help with Microsoft Applications

Get assistance with blocked websites

Help moving pages from the old website to the new website.

Issues with the Credit Card terminals for Finnly, Poynt, or Cashiering

Help with logging into your computer.

Help with a Blocked or Unreceived Email

Requesting access to the VPN and general questions about the VPN

Request the Printing of Existing Maps or the Creation of New Maps.

Request assistance with Online Dashboards, Mapping, and Other Online Products.

Requesting an urgent computer purchase

The Application I need help with isn't listed

Requesting purchasing of a peripheral (monitor, webcam, etc.)

Request help with a Physical Hardware Computer Issue

Help with peripheral issues (monitors, keyboards, mice, etc.)