Popular Services

Use this service request only if you are unable to find the appropriate service in our catalog.

The Application I need help with isn't listed

Assistance with licensing or access to a specific application, such as Cartegraph, Adobe, ESRI, AutoCAD, etc.

Request IT to perform an accessibility check on a requested website.

Help updating sites and pages

Requesting new PC software or a license for existing software

Help with a Blocked or Unreceived Email

This service is for requesting access to the paid Microsoft 365 Copilot application.

Request Help with Badge and Door Access

Help with Microsoft Applications

Help with our phone system: faxing, deskphone issues, etc.

Use this service request if your Records Coordinator is unable to assist you and if you need additional assistance.

Help with peripheral issues (monitors, keyboards, mice, etc.)

Physical damage to or support with a mobile device

New Employee Onboarding Request or Employee Access Changes

Help with TeamDynamix

Request help with a Physical Hardware Computer Issue

Help with the Govern Assessments Application

Requesting purchase of a mobile device (iPhone, iPad, Cradlepoint, etc.)

Requesting access to the VPN and general questions about the VPN

Requesting access to a shared mailbox or calendar.

Requesting a leave donation while on an approved FML event or when in Leave Without Pay status while on Bereavement Leave.

Requests of all iOS applications, free or paid, to be pushed out to Borough-owned devices

Get assistance with blocked websites