Popular Services

Use this service request if you are unable to find the appropriate service category.

Assistance with licensing or access to a specific application, such as Cartegraph, Adobe, ESRI, AutoCAD, etc.

Request assistance with Online Dashboards, Mapping, and Other Online Products.

Requesting access to a shared mailbox or calendar.

The Application I need help with isn't listed

This service is for requesting access to the paid Microsoft 365 Copilot application.

Request New Data, Update Data (geometry / simple edits), or New Fields (Modify Scheme).

Request the Printing of Existing Maps or the Creation of New Maps.

New Employee Onboarding Request or Employee Access Changes

Help updating sites and pages

Requesting access to the VPN and general questions about the VPN

Requesting a leave donation while on an approved FML event or when in Leave Without Pay status while on Bereavement Leave.

Request Hearing or Public Notice Maps

Help with a Blocked or Unreceived Email

Network issues like shared drives unavailable, no WiFi, no internet across multiple devices, etc.

Help with the Tyler Technologies Application Suite

Help with Cartegraph for requestors and back-end users

Requesting new PC software or a license for existing software

Request Help with Badge and Door Access

Help with logging into applications

Help with peripheral issues (monitors, keyboards, mice, etc.)

Help with the Security Cameras or Requesting Footage

Access to network drives like the S or J drives.

To request authorization for an on-call responder or thousand-hour employee to exceed the 29.9-hour weekly limit.