Overview

Request help with Microsoft products such as: Outlook, Teams, Word, Excel, PowerPoint, OneDrive, SharePoint, and related add-ins. Typical scenarios include help with missing files, freezing, sign-in errors, and add-on errors.

Before submitting this request

Please try closing out of the application and reopening it.

Collect the following information (screenshots are very helpful):

• Error message or behavior and approximate time it occurred

• Name of the affected program