Recover Deleted Files Or Folders

Overview: 

A file may have been deleted by accident or unknowingly removed.

Instructions: 

Backup Frequency and Schedule:

  • IT conducts two backups each day of files on the network.
  • Backup times occur at 7:00 am and 12:00 pm.
  • Users can restore files up to a week old from the backups.

File Restoration Process: To restore a file from a previous version, follow these steps:

  1. Open Windows Explorer.
  2. Locate the folder containing the file.
  3. Right-click within the window and select "Restore Previous Versions."
  4. Double-click on the folder from which you want to restore.
  5. Locate the file you wish to restore.
  6. Copy the file (Ctrl+C) and paste it (Ctrl+V) to your desktop.
  7. Move the copy to the desired file location.
    • This step ensures that permissions are correctly set up for the restored folder/file.

Important Note:

  • This restoration process applies only to files stored in a network location.
  • Files stored on your C drive are not backed up and cannot be restored using this method.

Additional Information:

  • Regular backups ensure data integrity and availability in case of accidental deletion or loss.
  • Users should regularly save important files to network drives to benefit from the backup system's protection.
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