Remote Desktop Setup

Overview: 

Remote Desktop Connection (RDC) allows users to access their work computers remotely, providing flexibility and convenience. This guide outlines the initial setup steps for configuring Remote Desktop Connection, ensuring a seamless and secure remote access experience.

Instructions: 

Prerequisites: Before proceeding, ensure you are connected to the internet and logged into VPN (Global Protect).

Initial Setup Steps:

  1. Open Remote Desktop Connection and click on "Show Options."
  2. Click on the "Advanced" tab and select "Settings."
  3. Modify the Settings:
    • Select "Use these RD Gateway server settings:" and enter "remote.matsugov.us."
    • Uncheck "Bypass RD Gateway server for local addresses."
    • Check the box to "Use my RD Gateway credentials for the remote computer."
    • Click "OK."
  4. Back on the "General" tab, enter your computer name and login information:
    • Username should be entered in the format "ad\username."
    • Do not check the box to save credentials, but click "Save" to save all these settings for next time.
  5. Another window will pop up where you should enter your password:
    • Do not check the box to "Remember me."
  6. After entering your password, you will be prompted for Multi-Factor Authentication (MFA):
    • Look for the Microsoft Authenticator pop-up on your mobile device or listen for the phone call from Microsoft.

Note: Most settings can be saved once they are entered for the first time, simplifying future connections. Ensure you follow the specified format for usernames and adhere to security prompts during the login process.

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