Workforce Mobile (Time & Attendance)

Overview

For MSB Time & Attendance Users

This guide walks you through installing the Workforce Mobile app and signing in using your Borough account. It includes device requirements, download instructions, login details, and important usage notes.

Device Requirements

Supported Mobile OS

  • iOS: Version 13 or later
  • Android: Version 11 or later

Supported App Versions

  • Time & Attendance backend: Version 2023.4.2 or above
  • Workforce Mobile app: Version 2024.5.1(1) or above

Authentication Requirements

  • Must sign in using TID (Tyler Identity Workforce/Gateway)
  • Time & Attendance login must use the full Borough email address

Downloading & Installing Workforce Mobile

For iPhone / iPad (iOS)

  1. Open the Comp Portal.
  2. Search for “Workforce Mobile.”
  3. Tap Download and install the app.

For Android Devices

  1. Open the Comp Portal.
  2. Search for “Workforce Mobile.”
  3. Tap Install to download the app.

Logging Into the App

  1. Open the Workforce Mobile app.
  2. Enter your full Borough email address as the username.
  3. Tap Next.
  4. Enter your password, then tap Sign In.
     

First‑Time Login Prompts

When signing in for the first time, you may see:

  • Location Access Prompt 
    • Select Allow While Using App or Allow Once 
  • Client ID
    • Enter matsugov.us
  • Notifications
    • Choose Allow or Don’t Allow based on preference

Troubleshooting

Issue Solution
App will not install Confirm you device meets the minimum OS requirements
Unable to sign in Verify you are using your full Borough email address

​​​​​​​FAQs

Q: Can I use a personal mobile device?
A: Yes. As long as the device meets the supported OS and application requirements.

Q: Why does the app ask for location access?
A:  Location access supports Time & Attendance functionality for time entry validation.

Contact Information

If you need additional assistance, please contact the Service Desk.

Print Article