Something is Broken

Description of service

If something isn't behaving the way it's supposed to, or at least how it used to, we want to know! Use this service to report issues with Borough web sites, hub sites, web tools, and publicly accessible utilities like myProperty and Parcel Viewer.

Before submitting this request

• Gather the following details beforehand:

  • Address of the site or name of the service

  • Screenshots and description of the problem

  • Last known date that it was working

How we process this request

Once we receive your request, we will assign it to a technician who will contact you during normal business hours.

How to request this service

Click on the Request Service button or the specific Service Offering and fill out the provided form. Your choices in the form will inform us of what access you need and how we can best assist.

If you are unable to fill out the form you can give our Service Desk a call at (907) 861-8553.

Additional Information

Please search our Knowledge Base for more information regarding this topic.