Report a Phishing Attempt

Overview

Notify IT about a suspicious email, chat message, or text that may be an attempt to steal credentials, install malware, or trick people into transferring funds. Typical scenarios include unexpected password-reset requests, invoices from unknown vendors, gift-card purchase demands, or messages requesting urgent wire transfers.

Before submitting this request

By reporting suspicious messages, you're helping to keep everyone in our organization safe. Thank you.

  • Please do not click any links, open attachments, or reply to the sender.

  • If the email was delivered to a shared mailbox, you may need to drag it to your personal inbox before reporting it.

  • In Outlook or Outlook on the web, click Report Phishing (or, failing that, forward the message as an attachment to service.desk@matsugov.us with the title "Phish Alert".)

  • Note any actions already taken (clicked link, entered credentials, opened attachment).

  • Capture the full message headers if possible.

  • Note any follow-up activity (pop-ups, MFA prompts, credential requests)

How to request this service

Click on the Report Phishing button in Outlook. Alternatively, click the Request Service button for this offering and attach the suspicious message. Your submission details will help us investigate and respond quickly.

If you are unable to use the form, you can call our Service Desk at (907) 861-8553.

For personalized phishing attempts, please call us in addition to reporting the suspicious message through the ticket system.

Additional Information

Please search our Knowledge Base for phishing-awareness tips, examples of recent scams, and instructions on using the Outlook Report Phishing add-in.

IT will never ask you for your email or computer password, even over the phone.