eCommerce Support

Overview:

Description of service:

Technical issues for Ball Fields, Campsites, Driveway Permits, Pavilion Rentals, Personal Use Areas, Swim Lessons, Soccer Fields, and Utility Permits can be reported here.

Before submitting this request: 

There are departmental subject matter experts who can assist with questions regarding the eCommerce registration and/or purchasing processes. Please reach out to those departments before submitting this request.

How we process this request:

Support is available, Monday through Friday, from 8:00 AM to 5:00 PM.  If your request is received outside these hours, we will process the request the next business day.

How to request this service:

Click on the Request Service button or give our Service Desk a call @ (907)861-8553

Additional Information:

Swim Lesson Registration 
Swim Lesson Specialists
Phone: (907)861-7670 (Palmer) or (907)861-7680 (Wasilla)
Email: Palmer-pool@matsugov.us​ or Wasilla-pool@matsugov.us

Campsite, Ball Field, and Pavilions Reservations
Community Development Administrator
Phone: (907)861-8578
Email: recreational.services@matsugov.us​

Public Use Firewood/Gravel Permits
Community Development Administrator
Phone: (907)861-8578
Email: recreational.services@matsugov.us​

Driveway and Utility Permits
Permitting Technicians
Phone: (907)861-7822
Email: permit.center@matsugov.us