MFA Setup

Overview: 

Multi-factor authentication (MFA) adds an extra layer of security by requiring a second form of authentication in addition to your password. This guide explains how to set up MFA for your Borough account, using either a phone call or a mobile app. You will need your mobile device with you each time MFA is required.

Instructions: 

Setting Up Multi-Factor Authentication (MFA)

To set up MFA for your Borough account, follow these steps:

1. Access the MFA Setup Page

   • On your computer, navigate to https://aka.ms/MFASetup.
   • Sign in with your full Borough email address and the password you use to log in to a Borough computer.

2. Provide Additional Security Information

   • After logging in, you will be prompted to provide additional security information for MFA setup.
   • The default verification method is a phone call, but you can also choose a mobile app for authentication. Ensure you select a method that will be available when you need to work, including remotely.

Option 1: Phone Call Authentication

If you prefer to use a phone call to authenticate, follow these steps:

1. Select "Authentication Phone"

   • In Step 1, choose "Authentication phone."
   • Select "United States (+1)" and enter your area code and phone number. Click "Next" to continue.

2. Complete the Phone Call Verification

   • You will receive a phone call from Microsoft. Answer the call and press # to approve.
   • After verification, click "Next" to complete the setup process.

Option 2: Mobile App Authentication

If you would like to use a mobile app for MFA, follow these steps:

1. Install the Microsoft Authenticator App

   • Download and install the Microsoft Authenticator app for Android or iOS.
   • Allow camera access when prompted, as you will need this to scan a QR code.

2. Add an Account to the App

   • Open the Microsoft Authenticator app, click "Add account," and choose "Work or school account."
   • On your computer, click "Next."

3. Scan the QR Code

   • Use your mobile app to scan the QR code displayed on your computer screen.
   • If you can't scan the QR code, follow the instructions below the QR code to enter the code/URL information manually.
   • Once the app displays a six-digit code, click "Next."

4. Complete the Mobile App Verification

   • After completing the QR code scan and verification, click "Next" on your computer to complete the MFA setup.

Additional Notes

• You will need your mobile device with you each time MFA is required.
• If you encounter issues with the setup process or require further assistance, contact the IT support team for guidance.