Security and Access

Overview:

Description of service:

Doors:

- Some Borough facilities use keycard-activated door locks. This system is managed by IT.

Cameras:

- Not all camera systems are IT managed, however locations with cameras can report issues to IT for investigation.

Before submitting this request: 

Please include the badge number for any badge-related requests. If you need a new badge, please contact HR. 

How we process this request:

Once we receive your request, we will assign it to a technician who will contact you during normal business hours.

How to request this service:

Click on the Request Service button and fill out the provided form. Your choices in the form will inform us of what issues you are experiencing and how we can best assist.

If you are unable to fill out the form you can give our Service Desk a call @ (907)861-8553.

Additional Information:

Please search our Knowledge Base for more information regarding this topic.