Request Account Permission Changes for all Existing, New, Promoted, or Transferring Employees. This would include requests for access to Applications, VPN, Network Drives, and Shared Mailboxes and Calendars.
Request assistance with Password Reset, Locked or Disabled Accounts, and MFA Assistance.
Request assistance with IT-Supported Applications, such as Govern, Logos, Cartegraph, and Other Software.
Give feedback or ask for help about the new CMS project (Redshift)
Request assistance for Email support, blocked Email, Phishing, Distribution Lists, Calendars, Resources, and Shared Mailboxes.
Request assistance with your IT Equipment Moves or Assessment of New Workspaces.
Request assistance with Computers, Printers, Scanners, iPads, Credit Card Terminals, and Peripherals.
New Computer, Printer, Peripheral, and Mobile Device Purchases.
This service is for a request to purchase new software or additional licenses for existing software and approval for use in our environment.
Request equipment or assistance with Meetings at Borough facilities.
Request assistance with Blocked Websites, Internet, Wireless, and Cabling.
Request assistance with the Phone System, Desk Phone, Mobile Phone, and Faxing.
Request assistance with Badging Access, Door Scheduling, and Security Camera support.
Report issues or request assistance with the External Borough Website.
Use this service request if you are unable to find the appropriate service category.