Overview:
Description of service:
All IT purchases must have IT approval. Computer purchases should be budgeted for and ordered during the FY IT Budget and Computer Replacement projects.
Before submitting this request:
Please see our Knowledge Base article here for guidelines and instructions for IT Purchases. Requests for new or replacement equipment should be submitted by staff with purchasing authority.
How we process this request:
Once we receive your request, we will assign it to a technician who will contact you during normal business hours. If it is a stock item or a $0.99 phone, we will order it and let you know when it can be picked up. If a PR is required, we will provide a quote and approval to purchase the equipment.
How to request this service:
Click on the Request Service button and fill out the provided form. Your choices in the form will inform us of what issues you are experiencing and how we can best assist.
If you are unable to fill out the form you can give our Service Desk a call @ (907)861-8553.
Additional Information:
Please search our Knowledge Base for more information regarding this topic.