Overview:

Description of service:

This request is intended to seek Human Resources (HR) assistance in addressing an employee performance and/or conduct concern. HR can provide support to supervisors by offering coaching strategies, guidance on effective communication, documentation tips, and participation in meetings as needed. The goal is to help supervisors resolve issues constructively through informal efforts, promoting improvement and minimizing the need for formal disciplinary action.

Before submitting this request: 

When contacted by HR, please be prepared to provide detailed information regarding the concern. This includes specific dates, examples of coaching or feedback provided, and any follow-up actions taken. Clear and thorough context will help HR better support you in addressing the issue effectively.

How we process this request:

Someone from the Human Resources Team will be reaching out to assist you.

How to request this service:

Click on the "Request Service" button and fill out all required fields.

Reference document(s):

Collective Bargaining Agreement (CBA), Article 21 Discipline and Discharge

Matanuska-Susitna Borough Employee Handbook Policy 919 Progressive Discipline

Before you act, you should ask yourself the following questions:

• Is the employee aware of the policy or expected behavior?
• Have I objectively gathered all the facts?
• Am I responding quickly, consistently, and reasonably?
• Do prior performance evaluations substantiate the employee’s ongoing deficiencies?
• Has progressive discipline been applied? Why?  Why not?
• For more serious discipline, such as demotion and dismissal, it is important to identify if the case has been well documented, and if just cause has been determined?
• Is the discipline reasonably related to the offense?